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  1. On-Demand Call Center Agent Management Solutions - Knowlagent

    Knowlagent provides on-demand call center agent management to more than 200,000 call center agents around the world every day. Knowlagent clients use our ...
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    agent management1
    average handle time1
    handle time1
    speed to answer1

    www.knowlagent.com - 2009-02-06

  2. Adaptive Audio

    improve customer service
    applications6
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    average handle time1
    call center costs1
    average handle rate1
    call duration1

    www.4bsr.com - 2009-02-06

fcr1 crm3 first call resolution1 management5 customer3 design services2 call centers1 customer service3 contact center2 flat-coated retrievers1 call centre2 bindery2 erp3 finishing services2

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